If your post has been put on hold because of the problem of photos/videos, it is most likely that the photos/videos do not meet the requirement. Before requesting the update of photos/videos, please check the requirements for the item's image.
If you would like to change the item’s image, please follow the steps.
Change the item’s image
- Prepare the photos or videos of your new shared item
- Contact our online CS team
- Request for “Update on Buyaholic post image” and provide the below information
- Your Buyandship’s registered email
- Post title
- Photos / Videos of your new shared item
After receiving the above information, we will update the item’s image in 1-2 working days.